getAbstract Summary: Get the key points from this book in 10 minutes.

Bullies blight the workplace. They harm morale and productivity. But if you understand bullies, you can learn to deal with them. Bullies fall into four categories: “Belier, Blocker, Braggart” and “Brute.” Confronting a bully is difficult, but if you succeed, you may benefit almost immediately. You could feel a weight lift from your shoulders and take pride in your ability as an executive. But, authors Peter. J. Dean and Molly D. Shepard caution in this exhaustive – and sometimes exhausting – manual, if things don’t go well, you could face an even more difficult situation. They offer varied techniques for putting bullies in their place. getAbstract recommends their guidance to human resource officials, managers and victims of bullies.

Book Publisher:

McGraw-Hill