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September is OverDrive's Open Training Month! Join our expert trainers in an educational and fun program designed to increase staff knowledge and maximize circulation of your OverDrive download library. The curriculum covers each area of your download service: Collection Development, User Experience, Patron Support, Promotion, and Reports. Plus, don't miss what's new for your download library!

Training sessions will be offered four days a week throughout September with open enrollment and a contest for participating libraries.

Group registration available: In order to accommodate as many participants as possible, we encourage your library's staff to join the conference as a group. A 'group' means multiple people attending a class from a single location using one phone connection. Only one person needs to register on behalf of the entire group. After selecting courses, you'll have the option to indicate your group registration, and how many staff will be attending.

Courses

Collection Checklist: 10 Steps to a Successful Download Collection
60 minutes

For selectors and staff involved in collection development

Join us as we share and demonstrate 10 steps for creating a successful download collection -- many that will make purchasing faster and easier. In addition, you'll learn about brand new formats available from OverDrive's catalog, including OverDrive MP3 Audiobooks (compatible with iPods) and EPUB eBooks. With these tips and tricks, you can attract patrons to your OverDrive 'Virtual Branch' by creating the most exciting, up-to-date (and easy to maintain) collection possible.

Digital Library 101: Browse, Check Out, and Download!
60 minutes

For all staff

This session is perfect for introducing library staff to OverDrive's download service or as a refresher course. Learn how to browse, check out, and download OverDrive media – including Audiobooks, eBooks, Music, and Video. Plus, don't miss highlights of many new features your patrons have been asking for. At the end of this course, staff should feel comfortable answering basic questions about your library's 'Virtual Branch'.

Patron Support: Become an OverDrive Download Library Specialist
60 minutes

For technical support, community outreach, training, and public service staff

Take your understanding of OverDrive download media to the next level so you can share your knowledge. This course focuses on frequently asked questions by patrons. We'll review quick answers, support tips, and online help resources. As a bonus, participants will have the opportunity to submit questions in advance, and our expert trainers will highlight several popular questions in class.

Prerequisite: This is an intermediate level course. Participants should have previously attended 'Digital Library 101'.

Community Outreach: Introduce New Patrons to Download Media
60 minutes

For community outreach, training, marketing, and public service staff

Once a patron visits your OverDrive download library, they're likely to return. But what can be done to help a patron take the first step? In this session we'll share creative techniques for introducing new patrons to your OverDrive download library. We'll showcase promotional ideas from high circulating libraries, plus you'll have a chance to share your own examples. With these tips you can attract a whole new audience to your library's 'Virtual Branch'.

Real-Time Reports: Size-up Success...and Stay on Track
60 minutes

For administrators, selectors, and technical support staff

How well is your OverDrive download service performing? In this session you'll learn how to use online reports to generate data for your OverDrive 'Virtual Branch'. We'll showcase reports which will best assist you in tracking circulation, new patrons, site traffic, and popular titles. Your team can then use online reports to gauge how well your 'Virtual Branch' is doing, and track a path to future success.

Staff Participation Awards

1. All participants will receive a certificate of achievement.


2. A Creative MP3 player will be raffled live at each session.


3. Training Month Awards.
   
   Awards will be made to Library Partners with the most staff participation. To enable every library and consortium to have a chance to win an award, we have created four categories based on library size: Small, Mid-size, Large, and Consortia. The winner in each category will be selected based on number of courses attended and percentage of staff participating.
   
   The winner in each group will receive:
   1. A collection credit for OverDrive supplied download titles:
      • Small Library: $1,000
      
      
      • Mid-size Library: $1,250
      
      
      • Large Library: $1,500
      
      
      • Consortia: $1,500
      
      
   
   
   2. A case of MP3 players (5)
   
   

*In the event of a tie, OverDrive reserves the right to split the award.

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