Learn at your own pace how to browse, check out, and download titles from a Virtual Branch website.
| Collection Development |
| Description |
Collection Checklist
With this collection checklist, you'll be quickly up to speed with online purchasing through OverDrive's 'Marketplace'. Best of all, you'll learn how to attract patrons to your Virtual Branch by creating an exciting and easy to maintain download collection. |
| Duration |
1 hour |
| Who should attend |
Project Coordinators, Selectors, Technical Support Staff |
| Download |
Collection Checklist.ppt (8.9 MB)
Collection Checklist.pdf (2.2 MB) |
| Description |
OverDrive Advantage
For libraries who are part of an OverDrive shared collection, you can create a custom collection just for your users. In this class you'll learn all about OverDrive Advantage: How to purchase titles, tips and tricks for ordering, and basic guidance for your users. |
| Duration |
1 hour |
| Who should attend |
Project Coordinators, Selectors, Technical Support Staff |
| Download |
OverDrive Advantage.ppt (11.1 MB)
OverDrive Advantage.pdf (2.5 MB) |
| Community Outreach |
| Description |
Community Outreach
Learn creative techniques for introducing new patrons to your OverDrive download library. We'll showcase promotional ideas
from high circulating libraries, plus you'll have a chance to share your own examples. |
| Duration |
1 hour |
| Who should attend |
Project Coordinators; Community Outreach and Marketing Staff |
| Download |
Community Outreach.ppt (9.9 MB)
Community Outreach.pdf (2.2 MB) |
| Download Basics |
| Description |
Browse, Check Out, Download!
Learn how to browse, check out, and download from your library's Virtual Branch website. At the end of this course, staff should feel comfortable
answering basic questions about your OverDrive download service. |
| Duration |
1.5 hours |
| Who should attend |
All Staff |
| Download |
Browse Check Out Download.ppt (12.6 MB)
Browse Check Out Download.pdf (2.3 MB) |
| Evaluation |
| Description |
Real-Time Reports
We'll showcase reports which will best track circulation, new users, site traffic, and popular titles. Your team can then use
these online reports to gauge how your Virtual Branch is doing, and track a path to future success. |
| Duration |
1 hour |
| Who should attend |
Project Coordinators, Administrators, Selectors, Technical Support Staff |
| Download |
Reports.ppt (3.9 MB)
Reports.pdf (1.0 MB) |
| OverDrive Download Station |
| Description |
OverDrive Download Station
| OverDrive Download Station is software that enables a public Internet station to also serve as a self-service download kiosk. This class will help prepare staff to demonstrate OverDrive Download Station and answer basic questions from patrons. |
|
| Note: This course is scheduled for libraries who purchase OverDrive Download Station. |
|
| Duration |
1 hour |
| Who should attend |
Project Coordinators; Technical Support, Community Outreach, Training, Marketing, and Public Service Staff |
| Download |
OverDrive Download Station.ppt (2.8 MB)
OverDrive Download Station.pdf (1.0 MB) |
| Patron Assistance |
| Description |
Patron Assistance
We'll help take your understanding of OverDrive download media to the next level so you can share your knowledge through support and
training. We'll review patron scenarios, support tips, and online help resources. |
| Duration |
1 hour |
| Who should attend |
Project Coordinators; Technical Support, Community Outreach, Training, and Public Service Staff |
| Download |
Patron Assistance.ppt (15.5 MB)
Patron Assistance.pdf (3.1 MB) |
