OverDrive provides ongoing training to cover every aspect of your download library. Our training specialists will answer all your questions and provide information, demonstrations, and tips and tricks to help you get started. We'll help your staff feel comfortable promoting the collection and offering assistance to patrons. All of this translates into increased circulation for your library's 'Virtual Branch'!

OverDrive provides courses via web conferencing and in-person training. We can also arrange for your training class to be recorded for future use.

Questions? Please contact training@overdrive.com.

Learn how libraries maximize the value of their OverDrive download service.
In an age when patrons have many online choices, libraries are working hard to promote their free downloads and increase digital media circulation. In this session, we'll highlight what some of OverDrive's highest circulating libraries are doing in the areas of collection development, training, and promotion to maximize the value of their OverDrive download service. Learn what creative techniques work inside and outside the library.

Learn how to build an exciting, up-to-date, and easy to maintain download collection using OverDrive's online 'Marketplace'.
In this class we'll demonstrate how your library can build a popular and easy to maintain download collection. We'll also showcase titles from our 100,000+ catalog of digital media, including top suppliers, must-have titles, and popular best sellers. In addition, we'll highlight recommended options to automate your collection development process, making purchasing for your OverDrive 'Virtual Branch' fast and easy.

Your OverDrive Download Library: Learn how to browse, check out, download... and enjoy!
This course is perfect for introducing library staff to OverDrive's download service or as a refresher course. Learn how to browse, check out, and download OverDrive media--including Audiobooks, eBooks, Music, and Video. At the end of this course, staff should feel comfortable answering basic questions about your library's 'Virtual Branch'.

Learn how patrons can download audiobooks and music to their portable player when they visit the library!
OverDrive Download Station is software that enables a public Internet station to also serve as a self-service download kiosk. Patrons can bring a portable device to the library, and walk out with a best-selling audiobook or music CD transferred to their compatible device. OverDrive Download Station creates additional visibility for your download collection, and as a result provides many benefits as a training, public service, and promotional tool. This class will help prepare public service staff to demonstrate OverDrive Download Station and answer basic questions from patrons.

Note: This course is optional.

Review common questions and learn how to offer assistance to patrons visiting your OverDrive download library.
In this course we'll help take your understanding of OverDrive download media to the next level so you can share your knowledge. This course focuses on frequently asked questions by patrons. We'll review quick answers, support tips, and online help resources. This class will help prepare staff to apply their previous knowledge of OverDrive download media to offering direct assistance and training to patrons.

Learn how to use real-time reports to generate data for your OverDrive download service.
How well is your OverDrive download library performing? In this course you'll learn how to use online reports to generate data for your OverDrive download service. We'll showcase reports which will best assist in tracking circulation, new patrons, site traffic, and popular titles. Your team can then use online reports to gauge how well your 'Virtual Branch' is doing, and track a path to future success.